Ubisoft is in the midst of some major network problems, with no clear sign of a solution in sight. The company is experiencing issues that are causing outages across its Uplay platform, its websites, its games — just about everything the studio offers that features some kind of online component.
At the moment, it’s difficult to pinpoint the exact cause of these network problems. Some of Ubisoft’s sites and services are referring to it as service degradation, while others are stating that the outages are simply part of maintenance procedures.
“We are currently experiencing degradation on all Ubisoft Services,” reads a notice on the company’s support website. “We apologize for the inconvenience and thank you for your patience while this issue is being investigated.” The issues could be rectified before the day is out, but the situation demonstrates some of the challenges associated with a video game empire the size of Ubisoft’s.
What is clear is that players are having a hard time finding online games in titles like For Honor, Ghost Recon: Wildlands, and the recently released Star Trek Bridge Crew. All three games are not entirely reliant on online for their experiences, but multiplayer is certainly a key selling point.
Between its steady stream of AAA releases, most of which have some kind of multiplayer component, and the Uplay service that links them all together, Ubisoft has a lot of infrastructure to worry about. Complications are bound to arise from time to time, like the server issues that affected the launch of For Honor earlier this year.
In fact, the studio has something of a reputation for problems like these infringing upon the release of a hotly anticipated title. When Watch Dogs 2 launched late last year, its multiplayer component had to be delayed slightly after technical issues reared their head at the eleventh hour.
Hopefully it won’t take too long for Ubisoft to be able to find the cause of these disruptions and remedy the situation. Engineers will no doubt be working hard on a fix, but players looking to dive into a game of Rainbow Six: Siege or Star Trek: Bridge Crew won’t have much patience if the outage gets in their way.