‘GTA Online’ Players Report Problems Transferring Data to PS4, Xbox One [Updated]

By | 2 years ago 

To say that it’s not been a very good time for PS4 and Xbox One gamers as of late would be an understatement. While Battlefield 4‘s buggy entrails have been frustrating current gen gamers for an entire year, Alien: Isolation, Driveclub and Assassin’s Creed: Unity are the newest additions to the poor form club.

It’s these launch problems that players would hope that Grand Theft Auto V would avoid. Highly anticipated, the current-gen re-release of last year’s mega hit brings with it new cars, graphics and music to encourage repeat buyers.

Sadly, it appears GTA 5 is not above the regular launch problems. Reminiscent of the issues that plagued the game’s online mode when that launched on PS3 and Xbox 360, those looking to transfer their GTA Online data to PS4 and Xbox One have run into a spot of bother.

Grand Theft Auto Online

Developer Rockstar Games first noticed players kicking up a stink as the game launched earlier today. According to those who’ve encountered the GTA Online issues, the game wouldn’t let players transfer their online save data to PS4 or Xbox One if they hadn’t played the mode since 2013.

Upon attempting to transfer the data, the game responded with a message that stated ““No previous Grand theft Auto Online data is associated with your Social Club account.” Even going back to play GTA Online on PS3 or Xbox 360 proved fruitless, with the game stating that Rockstar services are unavailable.

On PS4 and PS3, Rockstar has thankfully fixed this issue with a patch. At least that was the original plan, but that hasn’t been an instant fix for everyone. Some users have been met with an error called “CE-32937-4” which led to Rockstar suggesting that players just wait and try again.

Grand Theft Auto 5 Next-Gen Screenshot 143

Sony has also offered some help, having “increased the number of servers that the PlayStation 4 patch can be download from to reduce errors and make the patch more accessible”. Rockstar says that PS4 players “should” have no trouble downloading the patch and that “users can play GTA Online as normal”. That wording seems to suggest that a few players may have issues but most should be free and clear.

It’s not a pretty picture for Xbox One and Xbox 360 users who have experienced this problem, though. Rockstar explains that “This issue will be addressed for Xbox One and Xbox 360 users by tomorrow,” which is hardly music to the ears. We’ll keep you posted on a fix.

[Update Nov 19/2014: Rockstar Games has rectified the transfer error and GTA Online login issues as of this morning.]

Grand Theft Auto 5 is out now for PS4 and Xbox One.

Source: Rockstar