Diablo 3 Patch 2.4 Causes Performance Problems on PS4 and Xbox One

By | 9 months ago 

Recently released update 2.4 for Diablo 3 causes a number of performance based issues for Xbox One and PlayStation 4 players including framerate drops and input lag.

The highly anticipated update 2.4 for Diablo 3 was finally released last week, offering a wealth of new content for players to explore including new features like Set Dungeons and Empowered Rifts. The biggest aspect to this update is a brand new zone called Greyhollow Island, a gloomy and dark stretch of land off the coast of Westmarch that contains a number of new enemies to bring down including a faction known as the Coven.

Unfortunately for players, this patchm which officially kicked off season 5 for leaderboard players, also brought with it a rash of performance issues for all users. According to reports, PlayStation 4 and Xbox One users are now seeing all sorts of performance based problems including input lag, framerate stutters, and even crashes once the installation finishes. During gameplay, users have reported combat that looks choppy and framerate drops when exploring outdoor zones even when nothing is happening on screen.

The issues have kicked off multiple forum posts from users who are all reporting the same experience after having downloaded the update. The amount of community outcry over these issues has even caught the attention of Digital Foundry, a group that extensively tests various software and hardware, to see if any of the issues could be isolated. The results of their tests can be seen in the video above, though the group is perplexed as to why they are occurring.

Kauza, Community Manager on Diablo 3, has replied to one of the many forum posts with news that may be a little unsettling for players. Essentially, Kauza is reporting that Blizzard developers are currently unable to reproduce the issues facing players and they’re currently seeking more information to help facilitate testing. Additional data points include the type of class being used, whether playing solo or in a group, and even how much free space is available on the console.

It’s been a solid run for Diablo 3 after overcoming its rough launch back in 2012 on the PC. Since then, the game has enjoyed enormous success, including a very well received expansion called Reaper of Souls and Blizzard launching the game on both last-gen and current-gen systems. This is the first time in a while that users have reported issues with the game, and it appears to be a large enough problem that we’re hopeful Blizzard can resolve them quickly.

Have you downloaded the update on console? If so, are you seeing similar issues to those detailed above? Feel free to sound off below in the comments.

Diablo 3: Reaper of Souls is available now for Xbox One, PlayStation 4, and PC.

Source: Battle.net Forums