Capcom went from on top of the world to a rough patch very recently. On top of COVID-19 delaying Monster Hunter Rise, the company was also the target of a major hack.
Last week, the hacker group Ragnar Locker attempted to compromise Capcom's data with ransomware. Unfortunately, the attempt was successful, and a lot of data was stolen. Capcom released an official statement soon after the hack, confirming it was looking into what had been stolen. A ransom has been issued to Capcom for $11 million in bitcoin and the company is struggling to discover what was taken. A recent statement by Capcom provides an update, outlining in more detail what was compromised.
The update on the Capcom hack has confirmed some of the worst. Sales reports, financial data, and personal information of employees has been compromised. As of this article, Capcom maintains that no credit card information of customers has been stolen. This is of little consolation to Capcom's employees, who have possibly had much more sensitive information, such as addresses and even passports, stolen by hackers. There are confirmed reports of some of the information being circulated online already, so the threat is not empty.
Much of the information potentially compromised has been from Capcom's Japanese operations center. However, some 14,000 items from its North American Store are also possibly compromised. Capcom is working to help employees who may be at risk from the hack through a dedicated phoneline. However, the phoneline is relegated to Japan only, so concerned customers from other countries will have to go another route. Capcom suggests going through regular customer service.
The ramifications of a hack of this size are terrifying for anyone working at Capcom. In addition to personal information that is confirmed to be made public, details about upcoming titles was also taken. This information has begun to circulate, and discusses upcoming projects. Obviously the internal info from Capcom's own email files holds more data than datamining games like Resident Evil 3. For example, it is now known that a new Ace Attorney collection is coming to the Switch and PS4, with a possible Western release.
While there is no news on the rest of the upcoming Resident Evil titles, one more interesting piece of information did surface. A project titled "Guillotine" is apparently set to release in February for the Switch and other systems in May. As of this article, it is not known what "Guillotine" refers to.
Source: Video Games Chronicle