Activision warns Call of Duty: Black Ops 3 Xbox One pre-order customers that they may need to delete and reinstall the game due to an incorrect ‘stub’ file.
With Call of Duty: Black Ops 3 set to launch tomorrow, many first-person shooter fans are hoping that the title will deliver upon the series’ history of quality. Before playing the game, however, some pre-order owners may need to look to re-download the title. Activision has warned certain Xbox One players who pre-ordered the digital version of the title to delete and reinstall the game.
According to an update on Activision’s official support forum, those gamers who pre-ordered Call of Duty: Black Ops 3 on or before October 7, and who are not using the Instant On power mode, may not have the correct download in place. Instead, the publisher has warned that those players may have an “an incorrect ‘stub file’ for the title,” which is merely a placeholder file. Those who pre-ordered the game after October 7, however, should be in the clear.
Thankfully, Activision has also given Xbox One customers instructions on how to check if the download file is indeed correct. After choosing ‘My games and apps’, and sorting the installed files by size, Call of Duty fans can easily tell if the correct file is downloaded. If the game size is larger than 40GB, then the player has the correct file, and the title will update correctly. However, if the file is less than 40GB, then the Xbox One owner will need to delete and reinstall Black Ops 3.
Call of Duty: Black Ops 3 has become one of the most wanted games on 2015, with the title hoping to return the Call of Duty name to its place at the top of the gaming pedestal. So far, fans of the series have been impressed with the pre-release information on the latest Black Ops title. The game’s support for local multiplayer has received plaudits from fans, with four-player split screen in multiplayer modes and two-player split-screen in the campaign.
Activision, meanwhile, has become dangerously close to an unwanted launch fiasco, and the publisher will be hoping that it has done enough for Black Ops 3 to avoid the controversy surrounding a number of other high-profile games. In the holiday season of 2014, several AAA releases suffered from issues upon release, including Assassin’s Creed Unity and Halo: The Master Chief Collection. Meanwhile, Batman: Arkham Knight’s PC release has done much to damage the name of the acclaimed series, with players now offered a full refund on the product.
Those players who reinstall the title in time will no doubt be relieved that Activision was able to give these instructions. However, with only a day’s notice until the game releases, no doubt many other players will be caught without the correct download installed. Let’s hope that enough Xbox One owners have been able to get there in time to avoid disappointment when the game is officially open to play.
Call of Duty: Black Ops 3 releases 6 November, 2015, for Xbox One, Xbox 360, PS3, PS4, and PC.