Sony Blames PSN Outage on Hackers

Published 4 years ago by

Sony PSN Outage Hackers

As many frustrated PlayStation 3 owners are already aware, the PlayStation Network has been knocked offline since Wednesday of this past week. Sony had been vague as to why the system was down and gamers began to speculate as to whether the hacktivist group, Anonymous, had returned for a second round in its battle with Sony or whether the recent earthquakes in Japan had caused unforeseen technical problems.  Late Friday, Sony finally clarified that the outage was not due to a glitch in the network, but was caused by hackers.

On PlayStation’s official blog, Patrick Seybold, Sony’s Senior Director of Corporate Communications & Social Media, released the following statement:

An external intrusion on our system has affected our PlayStation Network and Qriocity services. In order to conduct a thorough investigation and to verify the smooth and secure operation of our network services going forward, we turned off PlayStation Network & Qriocity services on the evening of Wednesday, April 20th. Providing quality entertainment services to our customers and partners is our utmost priority. We are doing all we can to resolve this situation quickly, and we once again thank you for your patience. We will continue to update you promptly as we have additional information to share.

The same statement was published on PlayStation’s European blog as well. Still unclear is whether this is the work of Anonymous or some other hacker group. Sony did not release any further information as to when the PlayStation Network would resume normal service or whether any private information from PSN accounts had been compromised.

Sony’s confrontation and subsequent settlement with George “GeoHot” Hotz, may have stirred up a hornet’s nest in the hacking community. While Sony is certainly entitled to try to protect its intellectual property, the company may be regretting its aggressive litigation approach as the costs could begin to outweigh the benefits.

Unfortunately, the timing of these attacks could not have been worse as the inability of Sony to protect its network from these external forces has prevented PlayStation 3 owners from playing popular recent releases, Portal 2, Mortal Kombat, and SOCOM 4 online. Hopefully, Sony will be able to resolve the network security issues before the conclusion of the weekend. Until then, we’ll continue to update you as more information comes available.

Source: PlayStation.Blog

TAGS: PS3, PSN, Sony

  • Mandie

    roflmfao fail on psn. I thought these servers were to be unhackable. Only makes me feel better having xbox live as my main Online Service and not PSN.

    • Paul

      Yeah yeah….you go ahead and play your xbox live….oh wait…thats right..did you pay your bill yet? Because you have to PAY to use such Microsoft services.I FREELY surf the net on PSN with a smile and a thicker wallet. Next time you want to mock the network of other counsels…please look at the ‘flaws’ of your own counsel.

      • carson

        ikr. if you wanna say crap about PSN…think again. I have saved more money since I got rid of my 360. I like my PS3 but thinking about 360 again. At least we get this for free.

  • Eddie

    So hackers didn’t crash the network, Sony shut it off because they were hacked. When you deal with customer financial information I suppose it’s better to be safe then sorry.

  • Teddy

    I agree dude. Microsoft FTW. I suppose we do pay for quality :) lol fail psn.

    • yuuchun

      Hahaha I would rather pay then get this. Anonymous had a response to this though, They said “For once we didn’t do it.”

      • Paul

        You do realize that your ‘paying’ a company that has access to UNLIMITED RESOURCES as opposed to sony? So in other words xbox fan…..your company, (although it can MORE than afford to do was sony does for free) has chosen to squeeze even MORE money out of its customers just because they can…..and you fell for it. How sad….better save up for your next trial card or bill. Dont want miss payment to a monopolizing company do we?

    • 16-Bit

      And how many “Quality” Red Rings have you had? Quality has nothing to do with it. Microsoft is vulnerable to attacks too.

      • Teddy

        None body. I must be lucky. No red rings ever. Did accidentally drop my first xbox along time ago. Though never any red rings. When it comes to online service & everything else it has worked fine. Ever since the first xbox. Maybe I’m just lucky but about Microsoft I have very limited hurtful things to say… God damn Microsoft points. 😀 lol

  • 16-Bit

    If not being able to sign in ain’t enough, I just got an Email telling me to check out the “New” Playstation Home. Thanks for that extra kick in the balls Sony!

  • Jim

    msg to sony: be smarter next time.

    whatever the reason, it’s not a big topic – enjoying the sun outside, not playing PSN right now 😉

    • Teddy


      Props to you dude.

  • dabird

    thats stupid reddot makes sure nothing happens to the system most of the hacks are from reddot

  • PSN: WhoEatsZombies

    It was me guys…

  • mikey

    Wow you people are crazy. Just a few months ago Xbox live was hacked
    . But Not only were they hacked but the head security Guy account was hacked.

  • don “the con”

    i personally like psn more than xbox live, for one you have to pay to play xbox live and im no sucker so forget that. and for two there are some games that i love playing that you cant play on xbox. i did have xbox for a while, and actually i had two of them and they both got red ring of death lol but psn is just better for me

  • Xx Ep!c N!NJ4 xX

    Microsoft+=FAIL 

  • Justin

    Ive had the SAME ps3 for 2 years now and nothing bad has happened to it. As for you guys “quality” xbox360 well…. lets just say my friends has gone through 4 xboxes in the same time span ive had my SINGLE ps3. So yes this is unfortunate for Ps3 players but Ide rather have this happen then pay 1,500 on xboxes…. Anyways glad Ps3 is down….having a good time in the Spring air……